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If you prefer to pay for phone & e-mail support using a debit or credit card, you can do it from this page. You'll be redirected to a secure server operated by PayPal.com. The page has a box for you to enter the amount you wish to pay.  If you already have a PayPal account, sign in using your usual details. If not, you'll need to register before you can complete the payment. Registration takes a few minutes.If you don't want to register, enter the amount and then click the "continue" button in the left cloumn, next to the sentence "Don't have a PayPal account? Use your credit card or bank account (where available)"

Charges

If you already have a contract for services, the price to pay and the payment method is what is agreed in the contract. For non-contracted services, presently ad hoc phone and e-mail support, there is no charge for the the first 30 minutes. Thereafter, you choose how much you pay for the first £250 worth of work, based on a standard fee rate of £39.00 per hour. Decide how much to pay based on the following:

  • Humane Resources' standard fee rate is £39.00 per hour.
  • Have your questions been adequately dealt with?
  • How much effort went into providing it?
  • Were you dealt with promptly and politely?
  • How much would this have cost you from an alternative source?
  • Are you on full pay, or out of work?
  • Based on the above, what would be a fair price for both of us?

Normally I would not expect you to pay in advance. During our call or in the e-mail I will tell you whether the advice is subject to a charge, and you can then pay by card using the PayPal link here. You could also pay by an alternative method of your choice. For a full list of fees and payment terms see here

If you purchase a pre-contract assessment, the price you pay for the assessment will be deducted from the work subsequently done under contract.

Why let you choose the price?

I realise this pricing method is unconventional, if not unique. I am trying it this way because I don't think it's fair to insist on payments from people whose income might have just ended. If you're already under stress, you don't need me adding to it. I am here to help, not exploit. That does not mean the service is free of charge - this is my job and if no one pays then the service can not be sustained. However, I am confident that so long as I provide clients with something they value, and where they have the means to pay, they will.